Read out loud only works sometimes

New Here ,
Sep 21, 2020

Copy link to clipboard

Copied

Why does Read out loud not work sometimes? I will be in a document and roud out will work on one page and not the next. What woild cause this and how do I fix it? I am on DC

TOPICS
Edit and convert PDFs, General troubleshooting, How to, PDF and browsers, PDF forms

Views

33

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Sep 22, 2020

Copy link to clipboard

Copied

Hi there

 

We are sorry for the trouble. As described you the Read out loud is not working properly.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different file and check.

 

Would you mind sharing the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 20.12.20043 installed. Go to Help > Check for Updates

 

Also, please try to repair the installation (Windows Only) Go to Help > Repair Installation

 

Are you on a Mac Or Windows machine?

 

For testing, please try to turn off the protected mode (Windows Only) and see if that make any difference. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at startup', turn off the protected mode and uncheck the enhanced security > Click OK and Reboot the application and check.

Note: Turning off the security may possess security risks, please turn on the security after testing.

 

Let us know how it goes.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more