I am having the same problem but also having a problem printing as well. I can 't print anything from Reader. I tried to go to preferences just as you told someone else and I can't even get anything to come up when I go to preferences. All I get is a blank screen. Could you help me?
Thanks. Does anyone know where this setting is located in the Registry? I looked in the Customization Wizard and do not see an option for setting the default for Reading. I had it already unchecked on my installation, yet the user with the issue had it checked. We both used the same script with the transform from Customization Wizard for the install. Weird.
(Win 7 SP1 32-bit, Adobe Reader 11.0.10)
Same issue here. I thought Acrobat was broken and tried to repair and then re-installed. Thanks for the steps, I had to do a few more steps after setting the preferences, but now it is "working" as I expect (I don't get the dialog for every PDF).
Why is this happening in the first place using "default" settings?
I also had this problem, and was frustrated that I could not easily find a solution to it on Adobe's website. Thanks for posting the fix!
I was surprised to see this original post from 2008.
This problem suddenly showed up again on my MacBook Pro yesterday,
~and~ the version of Java that I use for Matlab stopped working
at the same time.
The other symptoms I have are that the system menu now has duplicate
entries for "restart", "shut down", and "log off". Also, the default buttons
are now no longer blue, they are outlined in black.
I have got to wonder if some update installed incompatible binaries...
Maybe auto-update isn't a good thing?
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Just to close the loop on this:
I figured out that on a Mac, if you accidentally hit <command><F5>, it can turn on the assisted reader,
which causes some programs (such as Adobe PDF Reader) to try to read all text to you.
It also changes the appearance of your system menu, and other attributes...
Great, I am happy you found the resolution.
Incredible that Adobe hasn't fixed this yet. In my own experience, selecting 'Only read the currently visible pages', and unchecking 'Confirm before tagging documents' does get rid of the dialog box, but replaces that problem with a far worse one - long delays and pauses while the software tries to "read" each page you look at. The delay is simply unworkable for anyone trying to scroll through pages of a PDF quickly.
The root cause is apparently the detection of "accessibility" options in your OS (i.e., things like read-out-loud). One solution is to manually remove the accessibility and readoutloud.api files from the plugins directory. I tried this, and it appeared to work.
The fact that there is no way to fix this through setting an option in the software is just mystifying. I tried explaining this to Adobe tech support to no avail - I kept getting the first fix above, which is no fix at all in my book.
I found this adobe blog post to address the issue:
in my case, it's not obvious what triggered this dialog box to appear. I did just install wacom drawing tablet software which attempts to read graphically displayed text or it could be related to some change from an automated windows update.
Interestingly enough I was suddenly having this problem also and I disabled this feature, BUT now my screen reader won't read the entire document even though I go through and adjust the reading order from the Order panel. Anyone know why this could be happening?
Wow, more than nine years later and still helpful. This problem surfaced on both my MacBooks after the latest update. In Preferences I selected "Override the reading order..."
And let me add at the end of 2018 this post is still useful. Not sure why my user's Acrobat decided to start doing this when everyone around her with the same version do not have this problem but it was something I never encountered before. Thank you, Jenn.
Well, it is March 2019 and this issue is still popping up! It just randomly started happening on my desktop. I toyed with some fixes, including those suggested in this thread, but I finally found what appears to be the correct or best one (maybe it was added in an update to the software). In the "preferences" section under the "Edit" tab, go to "Accessibility" and uncheck the "Enable assistive technology support" option.
Thank you Mark (@markp94283909), this is the correct answer now.
End of 2019 and THIS post helped fix my Adobe Acrobat Pro DC when it all of a sudden started to do this recently. Thank you so much Jenn!
Who would think that an answer from 2008 would be relevent in 2020!!!
Twelve years later - I thank you VERY VERY much! How painful was that?
2020 and it's still happening. Thanks SO MUCH for posting the quick and easy way to fix!
Apparently the issues persist in 2021. Thanks for the Community to have the answer!