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READER XI - AcroMissingCompWClass: AcroRd32.exe

New Here ,
Jan 15, 2020 Jan 15, 2020

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Hello,

I have the Acrobat 11 version and since the beginning of the week, I get a message each time I open PDF:

AcroMissingCompWClass: AcroRd32.exe

The instruction a 0x57482b25 uses the memory address 0x0000002.
Memory cannot be in 'read' state

Click OK to end the program.

The problem is that it is not an isolated problem since since the beginning of the week we have a certain number of posts which encounter this error.

To fix the problem quickly, we uninstall the XI version and we install the DC version, but do you have another solution to correct the problem?

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Community Expert ,
Jan 15, 2020 Jan 15, 2020

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If it is happening in multiple environments, also competition with security software.
However, Acrobat Reader XI is no longer supported in 2017.
You should move quickly to Acrobat Reader DC.

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