Save a copy does nothing after signing

New Here ,
Feb 14, 2021

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When I sign a document and want to save it, it prompts me to "save a copy". when I click "save a copy" nothing happens. It will not let me save a copy of a signed pdf? It was working 2 weeks ago now it won't. I tried unchecking "show online storage when saving files" and unchecking "enable protected mode at startup". I've also tried uninstalling than installing adobe, that didn't work either.

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General troubleshooting

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Most Valuable Participant ,
Feb 15, 2021

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Save a Copy is used mainly for removing Reader Rights from a file. Why not simply use Save As?

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Adobe Employee ,
Feb 15, 2021

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Hi,

 

We have made a fix around this in our latest update. Requesting you to please go to Help > Check for updates.

Do let us know in case you face any issue after updating to the latest version.

 

Regards,

Sandeep

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