'Save As' not working...

New Here ,
Jul 28, 2017

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Hope I'm not the only one having this issue.

I'm trying to save a .pdf with a different name, and when I click 'File' and then 'Save As', I get a window that pops up, but it stays empty with no where to type or click. Reboots haven't helped, there's just nothing there, no choices to make about where to save the file or what to call it.

Any ideas?

TA

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1 Correct Answer

Most Valuable Participant , Jul 28, 2017
~graffiti Most Valuable Participant , Jul 28, 2017
Try opening Reader and going to Edit>Preferences>General>Basic tools and turn off "Show online storage when opening files" and "Show online storage when saving files."

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Most Valuable Participant ,
Jul 28, 2017

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Try opening Reader and going to Edit>Preferences>General>Basic tools and turn off "Show online storage when opening files" and "Show online storage when saving files."

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New Here ,
Sep 20, 2017

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This didn't work for me. Incidentally sometimes my 'save as' does work but more often it doesn't.

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New Here ,
Oct 25, 2020

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This worked for me. I never had this issue of displaying an empty "Save As" pop-up window before. Thanks for taking the time to help others out.

Houdinis

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Community Beginner ,
Oct 25, 2020

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No problem --
null

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New Here ,
Nov 23, 2020

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thank you
worked

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New Here ,
Jul 28, 2017

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You're a genius - thanks for knowing the fix for this!!

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Most Valuable Participant ,
Jul 28, 2017

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You're welcome (although some would argue with you on the genius statement )

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