Save Ink/Toner causing option causes info to not print.

New Here ,
Feb 18, 2021

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I recently got a new brother printer and installed it. I opened one of my pdfs and saw this new option to save on toner. When it is selected, one several of my pdf files, they print okay. On this one particular file, it will erase an entire line of context.

 

Any ideas? I've tried printing as an imagine with the option enabled, same issue. If I turn it off on the pdf that is giving me issues (with and without print as image) , the whole file prints as it normally would.

 

I'm at a loss here. 

 

Any ideas to try, greatly appreciated. 

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General troubleshooting, PDF forms, Print

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Adobe Employee ,
Feb 18, 2021

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I assume the option you are referring to in the Acrobat Reader print dialog itself and not in a printer properties dialog, correct?

 

That is not a new feature. It has been in Acrobat for a number of years. In reality, the feature doesn't save all that much toner. If your printer's setup has a native toner-saving feature, I'd recommend you use that instead.

 

- Dov Isaacs, Principal Scientist, Adobe

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James5CB6 AUTHOR LATEST
New Here ,
Feb 18, 2021

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I haven't noticed this before as I forgot to mention, I upgraded from windows xp to 10 so the program looks heavily refreshed on this system. Yes, you are correct in regards to it not being the printer properties dialog, but the  page prior where you can have it selected to save ink/toner. The little check box near the top right of the pop up window.

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