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select cursor permanently changed to crosshair

New Here ,
Oct 24, 2019 Oct 24, 2019

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I have no idea how this happened, but it's the most frustrating thing when I use adobe reader primarily to read research papers that require selecting and highlighting text...my select tool has turned into a crosshair cursor and it won't change back to text selector when I hover over text. When I attempted to select with the crosshair it creates a blue box, which is no use to me. I have no idea how to change it back. I've even uninstalled the adobe reader software and reinstalled it. Is this a glitch with an update?...PLEASE HELP.

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Comment markup and annotate , General troubleshooting , Windows

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Adobe Employee ,
Oct 25, 2019 Oct 25, 2019

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Hi there!

 

Thanks for reaching out. As per the description given above, what I understood is whenever you are selecting "Select tool" or "Highlighting Tool" the cursor changes to "Crosshair cursor" rather than "selection cursor"?

 

This is not a glitch with the latest update, this generally happen if-

1- You are working on a scanned document, which is full of images and doesn't contain any real text.

2- You have a document which has text as well as images, so on text you'll see normal selection cursor and on image you'll see crosshair cursor.

 

* You may also share the exact version of Adobe Reader you are working on? Open Reader>Help>About Reader 

Solution-

1- Check with a document that has real text not just images. Work on a different pdf than the one you are working currently. 

2- Choose select tool or highlighter tool and hover on the text. Please share the screenshot of the same. 

 

Thanks,

Akanchha 

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New Here ,
Feb 11, 2021 Feb 11, 2021

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I as able to get the correct behavior in a scanned document by disabling the option:

Preferences > General > Make hand tool select images before text

Then it started selecting text correctly and the cross-hair changed to the text selector.

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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I fixed this by unchecking the option: Preferences > General > Make select tool select images before text.

 

I think this is what the person above meant to say.

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Explorer ,
Sep 07, 2022 Sep 07, 2022

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Dear God, why? WHY do they have to change things that were PERFECTLY FINE before?

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New Here ,
Sep 13, 2022 Sep 13, 2022

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Select "Scan and OCR" and run "recognnize text"

Save and then select tool should show up again.

Writing this because even though I knew it -- I had forgotten and spent 30 minutes trying to change the crosshairs.

It is as said below that the scanned document has images and therefore, text needs to be recognized.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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I absolutely hate the updates that they have done recently to Adobe. I see this comment is from 2019 but I am not having the same problem. I hope I can fix it. I hate paying for Adobe these days because the program no longer works well for me. I want my old Adobe Reader (the free version). It works much better than this program that I am paying an arm and a leg for.

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