I am having issues getting adobe to default to topaz. I know how to manual make it work but I can't get the progam to accept the HKLM keys. I need to change the following pieces to make it work. I got most settings in place.
Below is a list of the registry settings I am using and i believe also sets the above but the reader is not accepting these. Does anyone know how to set the 4 points above in the HKLM also is there a link of the adobe reader 2020 registry settings? When I search everything is see if pushing Adobe DC which is at end of life on 7/2020.
Windows Registry Editor Version 5.00
Please explain this statement with examples: "When I search everything is see if pushing Adobe DC which is at end of life on 7/2020." Adobe DC is not a product and Acrobat DC is certainly not EOL. Please don't call any app "Adobe", it doesn't tell us what you are using. There is no more Adobe Reader any more either...
Reader DC. According to Adobe's page, Reader DC was extended to 7/2020 for EOL without extended support. Our company is moving form Reader 2017 to Reader 2020. When I say pushing i mean that going to Adobe.com talks about Reader DC and purchasing STD/PRO DC and does not mention STD/PRO 2017/2020. This also causes confusion on Adobe's direction of what product is in support and should be used.
Ok, "According to Adobe's page, Reader DC was extended to 7/2020 for EOL without extended support. " is fundamentally wrong as I understand it. Reader DC is the live, mainstream, continuing product. What you call Reader 2020 may be the "classic" thread is for people who want to limit new features. Adobe's page should talk about "Continuous" and "Classic". Reader 2020 isn't actually a product, though Acrobat 2020 is a product...! But I expect Adobe have put out confusing or contradictory info as they often has. Please give a link to where it says this so we can unravel it.
That is what I was wondering when i was asking support in live chat. If Reader DC was like Windows 10 where it always just updates. If that is the case they need to say that better. Did you have knowledge of the registry settings on the 4 points i was questioning?
There is no support for Reader from Adobe...
Anyway, two questions for you
1. What is the actual version number you are deploying? Full version string like 2016.123.22333.
2. Does it say whether it is 32-bit or 64-bit?
Adobe Reader 2020 20.001.30005.1013
32bit as the program install and location is at ""C:\Program Files (x86)\Adobe\Acrobat Reader 2020\Reader\AcroRd32.exe"
This was also why i placed the registry under Wow6432Node.
Ok, that checks out. That is indeed the Classic version of Acrobat Reader, 2020 release. It's the correct registry location for HKLM. (A lot of people don't know why the Wow6432Node is used).
Now, I've never set up the add on you are using, but let's look at what exactly you mean by "reader is not accepting these. " What are your specific symptoms? Someone here may recogise them.
I believe i may have all the right settings. the bullet points i have pointed out, in the original messege, will not set. right now it stays on Adobe Default Security which is also configuratable with Adobe.PPKLite i believe the key is. Suppose to be able to use Adobe.DocSign key to flip it to your other signing method.