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Sing in to Adobe Acrobat Reader DC

New Here ,
Oct 30, 2019

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I have problem with sing in int Reader DC. When I put my mail I have info that it is not exist. But I have account on adobe.com web page an there it is possible to use it.

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Sing in to Adobe Acrobat Reader DC

New Here ,
Oct 30, 2019

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I have problem with sing in int Reader DC. When I put my mail I have info that it is not exist. But I have account on adobe.com web page an there it is possible to use it.

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88

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 01, 2019

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Hey there!

 

Could you please share the exact error message or screenshot of the page when you Sign In within Adobe Reader DC?

If your credential are working on adobe.com official website, then it should let you sign in using same info. Try Signing In on Document Cloud website using your Adobe ID and password. https://documentcloud.adobe.com/ 

 

Thanks,

Akanchha 

 

 

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New Here ,
Nov 02, 2019

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Since I have the same problem I followed your suggestion and was connected with no problem.

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New Here ,
Nov 02, 2019

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I have exactly the same problem, and as I search postings I am discovering many reporting exactly the same issue.

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