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SMART board crashes with Adobe Acrobat DC Reader

New Here ,
Oct 01, 2019

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My old CD-Rom for my textbook series searches for Acrobat 6, but obviously this is quite old and no longer exists and the only program I can use is Acrobat DC Reader.  I have Windows 10 on a PC and can use the programs for sometimes a sufficient amount of time, on my SMART board, but most of the time it crashes prematurely creating chaos in my classroom.  Here's an example of what happens:

 

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SMART board crashes with Adobe Acrobat DC Reader

New Here ,
Oct 01, 2019

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My old CD-Rom for my textbook series searches for Acrobat 6, but obviously this is quite old and no longer exists and the only program I can use is Acrobat DC Reader.  I have Windows 10 on a PC and can use the programs for sometimes a sufficient amount of time, on my SMART board, but most of the time it crashes prematurely creating chaos in my classroom.  Here's an example of what happens:

 

clipboard_image_0.png

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96

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Amal. LATEST
Adobe Employee ,
Oct 02, 2019

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Hi William_Hinman, 

 

Thanks for reaching out. as described above, the Adobe Acrobat Reader DC crashes sometimes, correct?

 

We need some more information for a better understanding:

 

 

You may also try the troubleshooting steps provide in the  help article  - https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

 

Let us know how it goes

 

Regards

Amal

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