SMART board crashes with Adobe Acrobat DC Reader

[William_Hinman3]

My old CD-Rom for my textbook series searches for Acrobat 6, but obviously this is quite old and no longer exists and the only program I can use is Acrobat DC Reader.  I have Windows 10 on a PC and can use the programs for sometimes a sufficient amount of time, on my SMART board, but most of the time it crashes prematurely creating chaos in my classroom.  Here's an example of what happens:

[Amal.]

Hi William_Hinman, 

Thanks for reaching out. as described above, the Adobe Acrobat Reader DC crashes sometimes, correct?

We need some more information for a better understanding:

• Is this a behavior with a particular file or with any PDF file you try to open?
• Is the file present on a shared network or locally on your computer? Please try to download the file to your computer and try again.
• What is the version of the Adobe Reader? To check the version of the application  please us the help article - https://helpx.adobe.com/acrobat/kb/identify-product-version.html
• Check for any missing updates and try updating the application. Go to Help > Check for Updates. To know more about the latest version available please use the link - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

You may also try the troubleshooting steps provide in the  help article  - https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

Let us know how it goes

Regards

Amal