Supporting of tel-links in PDF

[#1]

Hello,

we are using Adobe Acrobat Reader DC on Windows 10 on the desktop PCs and laptops and we want to use a PDF document like an adress book, e.g.:

Anna Schmidt - Phone: 069 1234-567
E-Mail: anna@example.org

Case 1. Emailing
If we open the PDF document with Adobe Reader DC and click on the Email-links, Windows asks which application should be used for mailing and after choosing the application Windows opens a new mail window and the mail address of Anna is already filled in the recipient-field. It works both in the free available Adobe Reader DC and free available Perfect PDF 10.

We use the links of mail addresses in this format:
mailto:anna@example.org

Case 2. Calling phone nr.
If we open the PDF document with free available Perfect PDF 10 application and click on the Phone-links, Windows asks which application should be used for calling and our phone application ask f the phone number of Anna should be called now. If we open the PDF document with free available Adobe Reader DC and click on the Phone-links, Windows does nothing. Nothing happened.

We use the links of phone numbers in this format:
tel:+49 69 1234-567

Question 1: Does the free available Adobe Reader DC supports tel-links/phone-number-links?
Question 2: If Adobe Reader DC supports tel-links, why does the Adobe Reader DC not open our tel/phone-links? Is maybe the format wrong? What is the right one?

Thank you in advance & BR

Natalja

[#2]

Hello,

we are using Adobe Acrobat Reader DC on Windows 10 on the desktop PCs and laptops and we want to use a PDF document like an adress book, e.g.:

Anna Schmidt - Phone: 069 1234-567
E-Mail: anna@example.org

Case 1. Emailing
If we open the PDF document with Adobe Reader DC and click on the Email-links, Windows asks which application should be used for mailing and after choosing the application Windows opens a new mail window and the mail address of Anna is already filled in the recipient-field. It works both in the free available Adobe Reader DC and free available Perfect PDF 10.

We use the links of mail addresses in this format:
mailto:anna@example.org

Case 2. Calling phone nr.
If we open the PDF document with free available Perfect PDF 10 application and click on the Phone-links, Windows asks which application should be used for calling and our phone application ask f the phone number of Anna should be called now. If we open the PDF document with free available Adobe Reader DC and click on the Phone-links, Windows does nothing. Nothing happened.

We use the links of phone numbers in this format:
tel:+49 69 1234-567

Question 1: Does the free available Adobe Reader DC supports tel-links/phone-number-links?
Question 2: If Adobe Reader DC supports tel-links, why does the Adobe Reader DC not open our tel/phone-links? Is maybe the format wrong? What is the right one?

Thank you in advance & BR

Natalja

[#3]

It should do, yes, as long as there's an application associated with them, like Skype.

You should use the "Open a web-page" action when creating them and only add numbers, no "+" or "-" or spaces.

I've actually developed a (paid-for) tool for Acrobat to automatically add such links over telephone numbers. You can find it here: http://try67.blogspot.com/2013/04/acrobat-create-skype-links.html