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The Document Could Not Be Saved (110) error

New Here ,
Jun 15, 2020

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I am highlighting and adding notes to a PDF I'm working on, And I am getting "The document could not be saved. There was a problem reading this document (110)." error. I've tried un-ticking the security options in Preferences and still nothing. Is it because of the nature of the file? It being a medical textbook with navigation and bookmark features? Could I get around this and save my edits without losing those features? 

 

Thanks! I have the most recent program too.

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Comment markup and annotate, Edit and convert PDFs, General troubleshooting, Windows

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The Document Could Not Be Saved (110) error

New Here ,
Jun 15, 2020

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I am highlighting and adding notes to a PDF I'm working on, And I am getting "The document could not be saved. There was a problem reading this document (110)." error. I've tried un-ticking the security options in Preferences and still nothing. Is it because of the nature of the file? It being a medical textbook with navigation and bookmark features? Could I get around this and save my edits without losing those features? 

 

Thanks! I have the most recent program too.

Topics

Comment markup and annotate, Edit and convert PDFs, General troubleshooting, Windows

Views

67

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 15, 2020

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Hi there

 

We are sorry for the trouble. As described you are unable to save the PDF and getting the above error.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If Its a file specific issue please share the file with us for testing.

 

You may also try the following preference setting and see if that works for you:
Go to Edit > Preferences > Documents > Uncheck, 'Save as optimizes for fast web view'

 

If it still doesnt work, for testing prupose please try to turn off the protected modeand check. Go to Edit > Preferences > Enhanced Security > disable the protected mode and uncheck the Enhanced Security > Click OK

Note: Please try to turn on the security after testing.

 

Let us know how it goes

 

Regards

Amal

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Amal. LATEST
Adobe Employee ,
Aug 25, 2020

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Hi there

 

Hope the issue has been fixed by now.

 

If it still exists, would you mind sharing the sample PDF file so we can try to reproduce the issue on our end and check it.

Please upload the PDF file on the Document Cloud https://documentcloud.adobe.com/link/home/  , generate the link and share it with us.

 

Regards

Amal

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