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Tools can't be added to toolbar

New Here ,
Mar 20, 2019

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I can't add tools to the toolbar when I use the correct procedure for adding them. I'm using Acrobat Pro DC on Windows 10. Is there a preference or a setting that I need to alter so tools will appear in the toolbar? Any tips?

Thanks!

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Tools can't be added to toolbar

New Here ,
Mar 20, 2019

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I can't add tools to the toolbar when I use the correct procedure for adding them. I'm using Acrobat Pro DC on Windows 10. Is there a preference or a setting that I need to alter so tools will appear in the toolbar? Any tips?

Thanks!

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Most Valuable Participant ,
Mar 21, 2019

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Are you sure you're using Acrobat and not Reader? What do you do see under Help - About?

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Adobe Employee ,
Mar 22, 2019

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Hey Jazzer,

As mentioned by "try67", this is important to check whether you are working on free Adobe Acrobat Reader DC or Acrobat DC.

You can add tools under toolbar for Adobe Reader and Acrobat both. However, Customized Quick Tools can be accessed only in Adobe Acrobat DC.

You may refer to the detailed process of adding them here: Adobe Acrobat Workspace basics in Acrobat DC

Thanks,

Akanchha

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New Here ,
Mar 22, 2019

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It says I'm in Acrobat Pro DC. This is for work I do at my company, and they just started using the cloud. Is there something about being in the cloud that is causing the problem? Could there be a conflict with opening files that are not in the cloud and those that are? Thanks for your help!

Jazzer

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Most Valuable Participant ,
Mar 22, 2019

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Despite its confusing name, Acrobat DC is not a cloud-based application. It is installed locally in full. It does connect to the Adobe Cloud for storage, but that has nothing to do with your issue.

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