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Top of document is cutoff

New Here ,
Oct 27, 2020 Oct 27, 2020

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I am using a Mac OS 10.15.7, Brother HL-L6300DW, and Adobe Reader to print. When printing documents, the top of the page is cutoff. Any tips?

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General troubleshooting , Mac

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Community Expert ,
Oct 27, 2020 Oct 27, 2020

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What's shown in the print dialog of Adobe Reader? What do you see in the preview window? Please provide more information or screenshots.

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Print window looks correct. Everything is there. Just when printing it goes away. Tech at Brother asked me to try MS Word to print, and it works fine. It just takes forever to convert the PDF to a word doc. I would much rather use Adobe if possible.

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Community Expert ,
Oct 28, 2020 Oct 28, 2020

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Sorry, but I was asking, what's shown in the print dialog not if you're thinking that it's fine what it's showing. 😕 Please provide some screenshots. Otherwise I don't see a way how to help you.

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