Trial subscription

New Here ,
Jul 01, 2020

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Hello! I activated a trial subscription, but withdrew money from a credit card at full cost. How to return the money?

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Adobe Employee ,
Jul 01, 2020

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Hi Tatyana Lushchikova

 

We are sorry for the experience. As described you activated a trial subscription and got charged.

 

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase.

 

For more information you may please refer to the steps provided in the help article  How to cancel your Adobe trial or subscription

 

Hope it will help

 

Regards

Amal

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Tatyana Lushchikova AUTHOR LATEST
New Here ,
Jul 01, 2020

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I want to activate a trial subscription and return the money for the plan.

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