The error is shown due to a missing update for Universal C Runtime in Windows. Install the update using one of the following ways:
Solution 1
Copy link to clipboard
Copied
I had to delete the application as I was having many issues with it. When I tried to download again, the download begins but then I get a message that I have a newer version on my computer and the download stops. Now I cannot download it again. What can I do? I looked in my files but do not see any other version of Adobe.
Copy link to clipboard
Copied
How exactly did you delete the old version? Is this Acrobat or Acrobat Reader?
Copy link to clipboard
Copied
Hi Sbhor,
Thanks for reaching out. As described above, you are experiencing issues while installing Acrobat, correct?
++ Adding on to Test_Screen_Name
Let us know how it goes
Regards
Amal
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hello,
We are sorry to hear that the issue is still unresolved. As you are getting the message, 'newer version is already installed'
The error is shown due to a missing update for Universal C Runtime in Windows. Install the update using one of the following ways:
Solution 1
Download the update manually from Microsoft Download Center.
Once the required update is installed, retry the Acrobat DC/Acrobat Reader DC installation.
Retry Acrobat DC/Acrobat Reader DC installation, once all the available Windows updates are installed.
Note: If C:\Windows\SysWOW64 folder exists then you're on a 64-bit machine.
Search for the file msvcr120.dll and msvcp120.dll, and rename both the files.
For detailed information you may please use the help article - https://helpx.adobe.com/in/acrobat/kb/error-1722--there-is-a-problem-with-this-windows-installer-pac...
Let us know how it goes
Regards
Amal