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Trouble opening documents from online source

New Here ,
Apr 15, 2020

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Hello. I am having trouble opening docs from a Canadian govt website. Every time I try to open the application I get this message: "Please wait. If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." This despite the fact that I had just downloaded Adobe Reader based on the website recommendation. Any ideas what I could do? Thank you...

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General troubleshooting, Mac, View PDF

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Trouble opening documents from online source

New Here ,
Apr 15, 2020

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Hello. I am having trouble opening docs from a Canadian govt website. Every time I try to open the application I get this message: "Please wait. If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document." This despite the fact that I had just downloaded Adobe Reader based on the website recommendation. Any ideas what I could do? Thank you...

Topics

General troubleshooting, Mac, View PDF

Views

89

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 16, 2020

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Download the file and open the file in Acrobat Reader.

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New Here ,
Apr 16, 2020

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I did try that...but it doesn't download the entire document, just the page with the same message...

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Adobe Community Professional ,
Apr 16, 2020

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You must download/save the file on the local disc.

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