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Hi, failing to open pdf documents. The moment I clicked the adobe reader icon, I would instantly receive a message saying "unknown error occurred".The error code being
fc53b3c5-9fe3-4a41-9914-8974dff41662.
What is the cause of this problem and how can it be rectified?
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Hi Kue,
We are sorry to hear that you are experiencing issues with Acrobat.
Please provide the below mentioned information so that we can provide a resolution for the issue
Additionaly, you can also send me the above requested information on my work email (isverma@adobe.com) for quicker resolution
Regards,
Ishita Verma