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Unable to open up a xlsm file from url within PDF

New Here ,
Jul 29, 2019

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We have recently updated our Adobe Reader to the below version.

After doing this we have found urls that redirect to an xslm file wont open and display a message could not open the file.

I have had a little look online and i believe the fix is to revert back to an old version of Adobe Reader.

Is there anything else we can do to fix this issue so we dont have to revert back.

I would be very grateful if you can advise.

Thanks

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Unable to open up a xlsm file from url within PDF

New Here ,
Jul 29, 2019

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We have recently updated our Adobe Reader to the below version.

After doing this we have found urls that redirect to an xslm file wont open and display a message could not open the file.

I have had a little look online and i believe the fix is to revert back to an old version of Adobe Reader.

Is there anything else we can do to fix this issue so we dont have to revert back.

I would be very grateful if you can advise.

Thanks

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Jul 29, 2019 0
Most Valuable Participant ,
Jul 29, 2019

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Acrobat Reader could never open non-PDF files. How did you link?

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Jul 29, 2019 0
New Here ,
Jul 29, 2019

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PDF Document created with Hyper Link to XLSM File.

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Jul 29, 2019 0
Most Valuable Participant ,
Jul 29, 2019

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You suggest it used to work. What happened before?

Is this a link to a local file, https or http URL?

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Jul 29, 2019 0
New Here ,
Jul 29, 2019

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This file is to a local file and this has been working fine only since we have upgraded to the latest version of adobe reader as per attached print screen. If there is no solution apart from reverting back to an old version then so be in however if i open up the PDF file in adobe acrobat pro the url works fine

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Jul 29, 2019 0
New Here ,
Jul 30, 2019

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is anyone aware of a possible fix for this?

This is another article i have come across but still no joy.

https://superuser.com/questions/1412248/adobe-acrobat-pro-dc-cant-open-attached-embedded-excel-xlsm-...

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Jul 30, 2019 0
Most Valuable Participant ,
Jul 30, 2019

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This is not the same situation. Are you using Acrobat or Reader?

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Jul 30, 2019 0
New Here ,
Jul 30, 2019

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I am using Adobe Reader latest version as above and get the issue but if i open up the pdf in acrobat 9 i am able to open up the hyper link that opens up the xlsm file.

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Jul 30, 2019 0
Most Valuable Participant ,
Jul 30, 2019

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As mentioned above, Reader can't open non-PDF files. Acrobat can.

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Jul 30, 2019 0
New Here ,
Jul 30, 2019

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Thank you for the confirmation much appreciated.

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Jul 30, 2019 0
New Here ,
Jul 31, 2019

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FYI - if i downgrade my Adobe Reader to version 11.0.0 - XI.

I am able to open up the xlsm file from a hyperlink pointing to a location locally within a pdf file.

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Jul 31, 2019 0
Most Valuable Participant ,
Jul 31, 2019

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You're opening the file in another application (Excel). That should be possible from any version of Reader, but not within Reader itself.

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Jul 31, 2019 0
New Here ,
Jul 31, 2019

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its a hyperlink to an xlsm file through a pdf document.

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Jul 31, 2019 0