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Unable to open XFA dynamic pdf in ios, MAC and Android

New Here ,
Sep 09, 2020

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Hi, 

 

We have developed some dynamic XFA smart PDF form for one of prestigious Bank in UAE. User can use this smart pdf in their windows systems(Laptop/Desktop) but they are unable to use this form in thir ios Tablet/Mobile, MAC & Android mobile. If anyone has any solution kindly help us to resolve this problem. 

 

Also we would like to inform to Adobe Team please help us to get the solution on this. Below snap for your reference. 

Capture.JPG

Thanks & regards,

Debasis Kole

debasis.k@avenirarabia.com

OK, to cut to the chase …

 

XFA forms are not supported by anything other than the desktop versions of Adobe Acrobat Reader and Adobe Acrobat. Specifically, they are not supported by either the Adobe Mobile Reader for iOS or for Android.

 

Nor do most third party PDF readers support XFA forms on mobile devices.

 

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Comment markup and annotate, Crash or freeze, Download and install, Edit and convert PDFs, General troubleshooting, How to, Mac, PDF and browsers, PDF forms, PDF Pack, Print, Security digital signatures and esignatures, Share or review PDFs, View PDF, Windows

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Unable to open XFA dynamic pdf in ios, MAC and Android

New Here ,
Sep 09, 2020

Copy link to clipboard

Copied

Hi, 

 

We have developed some dynamic XFA smart PDF form for one of prestigious Bank in UAE. User can use this smart pdf in their windows systems(Laptop/Desktop) but they are unable to use this form in thir ios Tablet/Mobile, MAC & Android mobile. If anyone has any solution kindly help us to resolve this problem. 

 

Also we would like to inform to Adobe Team please help us to get the solution on this. Below snap for your reference. 

Capture.JPG

Thanks & regards,

Debasis Kole

debasis.k@avenirarabia.com

OK, to cut to the chase …

 

XFA forms are not supported by anything other than the desktop versions of Adobe Acrobat Reader and Adobe Acrobat. Specifically, they are not supported by either the Adobe Mobile Reader for iOS or for Android.

 

Nor do most third party PDF readers support XFA forms on mobile devices.

 

Topics

Comment markup and annotate, Crash or freeze, Download and install, Edit and convert PDFs, General troubleshooting, How to, Mac, PDF and browsers, PDF forms, PDF Pack, Print, Security digital signatures and esignatures, Share or review PDFs, View PDF, Windows

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Sep 09, 2020 0
Most Valuable Participant ,
Sep 09, 2020

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XFA is an obsolete format, precisely because there is no support on any iOS or Android device. 

It should work on Mac, but only if the user downloads the file and downloads Acrobat Reader. Mac users tend to use the built in Preview viewer unless highly motivated.

If you have a full AEM license, AEM includes a component for dynamic (live) conversion of XFA to live HTML5 form. This is the reason Adobe still make Designer, not for the delivery of XFA files to end users.

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Sep 09, 2020 0
New Here ,
Sep 09, 2020

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I dont have AEM. We have developed these forms in Adobe LiveCycle Designer. Apart from AEM, let me know there is any solution in Adobe LiveCycle Designer. Even AEM license is very costly.

 

 

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Sep 09, 2020 0
Most Valuable Participant ,
Sep 09, 2020

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A robust solution is to develop HTML5 forms directly. Yes, you can develop PDF forms with Acrobat, but even there the end user must take special steps to use them, and mobile functions are limited. As you will know, your XFA forms will not work in Edge, Firefox or Chrome on Windows and this is a major nuisance for inexperienced users who ofte do not understand the message or how to download; the same problems may apply to Acrobat forms. Of course in your testing you must include Windows (four main browsers), Mac, iOS and Android.

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Sep 09, 2020 0
Most Valuable Participant ,
Sep 09, 2020

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PS: can a bank really accept forms designed with LiveCycle Designer, which is past EOL? I would expect stricter rules.

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Sep 09, 2020 0
Adobe Community Professional ,
Sep 09, 2020

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What has the XFA form to do with the EOL of LiveCylce Designer? XFA forms are carried by a Shell-PDF that conforms with ISO 32000, so there's no reason to ban those files

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Sep 09, 2020 0
Most Valuable Participant ,
Sep 09, 2020

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I wouldn't expect a bank to allow EOL software to be run, anywhere in their production chain. So at least I'd expect AEM Designer to be used.

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Sep 09, 2020 0
Adobe Community Professional ,
Sep 09, 2020

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It makes no difference if a XFA form has been developed by LiveCycle Designer or AEM Forms Designer, the forms haven't changed since the ES4 came out. The Designer is the same piece of software, only with differnt name and logo. Since it doesn't need any network connection to run, you theoretically can run it endlessly. EOL doesn't mean to swap your software, just you won't get any updates anymore for it. But if your environment is self-sufficient, you just don't need them.

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Sep 09, 2020 0
Adobe Employee ,
Sep 09, 2020

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OK, to cut to the chase …

 

XFA forms are not supported by anything other than the desktop versions of Adobe Acrobat Reader and Adobe Acrobat. Specifically, they are not supported by either the Adobe Mobile Reader for iOS or for Android.

 

Nor do most third party PDF readers support XFA forms on mobile devices.

 

- Dov Isaacs, Principal Scientist, Adobe

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Sep 09, 2020 0
New Here ,
Sep 17, 2020

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Sir, Can you please share the third party XFA supported reader names.

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Sep 17, 2020 0
Most Valuable Participant ,
Sep 17, 2020

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I don't think you can expect Adobe staff to share the name of non-Adobe products....

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Sep 17, 2020 0