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Unable to Save an edited PDf in Adbobe Reader DC

New Here ,
Jun 25, 2019

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Strange issue with Saving after adding comments to a PDF file. Just a white dialog box opens on clicking Save or Save As. It just stays like that until infinity. (if I close the window, the file does not hang) Can anyone help with this please?Adobe Save As Error Screenshot.jpg

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Correct answer by _graffiti | Most Valuable Participant

Try this.

In Reader, go to Edit>Preferences>General>Basic tools and deselect both "Show online storage when opening files" and "Show online storage when saving files".

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Unable to Save an edited PDf in Adbobe Reader DC

New Here ,
Jun 25, 2019

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Strange issue with Saving after adding comments to a PDF file. Just a white dialog box opens on clicking Save or Save As. It just stays like that until infinity. (if I close the window, the file does not hang) Can anyone help with this please?Adobe Save As Error Screenshot.jpg

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Correct answer by _graffiti | Most Valuable Participant

Try this.

In Reader, go to Edit>Preferences>General>Basic tools and deselect both "Show online storage when opening files" and "Show online storage when saving files".

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180

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jun 25, 2019

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Try this.

In Reader, go to Edit>Preferences>General>Basic tools and deselect both "Show online storage when opening files" and "Show online storage when saving files".

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Akki_24 LATEST
Adobe Employee ,
Jun 26, 2019

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rhituparna

You can close the current dialog box. Apply the same settings as suggested above and try to save the document now. You can also take help of this article (MAC) Blank Save As dialog box in Acrobat DC on Mac (For Windows steps are given above) where you can see the similar settings along with screenshot.

Thanks,

Akanchha

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