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Unable to send a vital email...

New Here ,
Apr 03, 2020

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I added my email address to my adobe reader program, and added the proper IMAP and SMTP numbers. When I go to send a PDF, I get the "Send Email" box popping up, I select my email address from the drop down list, and the continue button is grayed out so I can't actually send it. 

 

This is an extremely important email and I need this to work. I tried just adding my google account but I typed in the wrong password and it's giving me zero options to go back and reenter it, so every time it tries to send with that method I get an authentication error.

 

Update: I revoked access to Adobe and Adobe Reader on my google account, yet the program still has access to my account, somehow with the incorrect password. 

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Unable to send a vital email...

New Here ,
Apr 03, 2020

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I added my email address to my adobe reader program, and added the proper IMAP and SMTP numbers. When I go to send a PDF, I get the "Send Email" box popping up, I select my email address from the drop down list, and the continue button is grayed out so I can't actually send it. 

 

This is an extremely important email and I need this to work. I tried just adding my google account but I typed in the wrong password and it's giving me zero options to go back and reenter it, so every time it tries to send with that method I get an authentication error.

 

Update: I revoked access to Adobe and Adobe Reader on my google account, yet the program still has access to my account, somehow with the incorrect password. 

Topics

General troubleshooting

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37

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Most Valuable Participant ,
Apr 03, 2020

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Save the file and send it as an attachment from your regular app.

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New Here ,
Apr 05, 2020

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That isn't an option. This is an email to PA unemployment and can only be sent directly through Adobe; the address it's being sent to is masked. I would have just sent it normally through my email if this wasn't the case in the first place.

 

Edit: I found an address to email it to but if it's an automated system it may not work still. The instructions advise specifically to use Adobe Acrobat.

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