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Unknown Error blocking access to Acrobat Reader

New Here ,
Jun 02, 2020

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Hello. I cannot access my Adobe Acrobat Reader. I use a Mac and have never had problems until a couple weeks ago.  As soon as I try to open it a window pops up, blocking my access to anything, saying:

An unknown error has occurred.
a786c9d9-79c9-4650-bfd8-12a0e3b1dd95

 

When I close the program & try again, the same thing happens every time.  I cannot access any preferences or any part of the program.  Customer Support reccomended to post on the forum.

Can anyone help?!

Thank you!

Topics

General troubleshooting, How to, Mac

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70

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unknown Error blocking access to Acrobat Reader

New Here ,
Jun 02, 2020

Copy link to clipboard

Copied

Hello. I cannot access my Adobe Acrobat Reader. I use a Mac and have never had problems until a couple weeks ago.  As soon as I try to open it a window pops up, blocking my access to anything, saying:

An unknown error has occurred.
a786c9d9-79c9-4650-bfd8-12a0e3b1dd95

 

When I close the program & try again, the same thing happens every time.  I cannot access any preferences or any part of the program.  Customer Support reccomended to post on the forum.

Can anyone help?!

Thank you!

Topics

General troubleshooting, How to, Mac

Views

71

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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