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unreadable pdf's when trying to fill in forms

New Here ,
Jul 27, 2020

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Bill620_0-1595875642219.png

when I open a pdf form and go to fill it in I end up with the above scrambled garbage. I tried uninstalling the pdf reader (Adobe Acrobat Reader DC) and re downloaded it but when I open the pdf I still have the same problem. This happens with any pdf that I open.

Can someone tell me how I can correct this problem. You should note that if I am on a website and open a pdf and fill in the blanks I have no problem with that it works fine it is only the pdf's that I download and save on my desktop.

I am running windows 10

 

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unreadable pdf's when trying to fill in forms

New Here ,
Jul 27, 2020

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Bill620_0-1595875642219.png

when I open a pdf form and go to fill it in I end up with the above scrambled garbage. I tried uninstalling the pdf reader (Adobe Acrobat Reader DC) and re downloaded it but when I open the pdf I still have the same problem. This happens with any pdf that I open.

Can someone tell me how I can correct this problem. You should note that if I am on a website and open a pdf and fill in the blanks I have no problem with that it works fine it is only the pdf's that I download and save on my desktop.

I am running windows 10

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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How to, View PDF

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46

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Adobe Employee ,
Jul 27, 2020

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Hi Bill

 

We are sorry for the trouble. As described, you are unable to fill the PDF as it turn to black and white dots.

 

Please try the steps provided in a similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that works for you.

 

Let us know how it goes

 

Regards

Amal

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radzmar LATEST
Adobe Community Professional ,
Jul 28, 2020

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Looks like the PDF is not rendered correctly on the screen. Please check, that you have the lastest driver for your graphics card installed. 

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