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I've been sent a PDF which in chrome I can see has sticky notes on, but I can only see a limited number of characters. I then exported the file to acrobat reader but I can't seem to view the sticky notes at all and when I double click on the yellow bubble nothing seems to happen. Anyone able to help?
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Hello Charlottej,
As per the description above, you are not able to see the comments (sticky notes) in Adobe Reader, Is that correct?
Please refer and try the steps from the following KB doc View, reply, print comments in Adobe Acrobat Link: https://helpx.adobe.com/acrobat/using/comments.html
Please check for any pending updates from Help>Check for updates. You may also repair the installation file of Reader from Help>Repair installation(Windows only).
If the issue persists, please share the following details:
Hope this helps, and let us know how it goes.
Regards,
Anand Sri.
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I am using a Windows machine and my version is up to date. The link you sent would be useful, however when I open the document it says that there are no comments, even though I can see the yellow sticky note icons.
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I am using Adobe Acrobat Reader DC
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Then what you did? cause I'm facing the same issue please revert back!
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Thank you for sharing additional information. I have sent you a private message, please check your email inbox.
- Anand Sri.
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Hello Charlotte,
As we did not receive any response from your end, assuming the issue s fixed. Give us a shout if you need any assistance with Acrobat/Reader in future.
Regards,
Anand Sri.
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Hi, I'm facing similar problem, the content that I've written on my sticky notes are almost all dissappear, I try to recover the file and update the software but both not working, everytime I click on the notes boxes, it shows empty content, can you help fix it?
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How did you export the PDF from Chrome exactly? You must NOT use the print option or anything like it.