What is required to read .emc files from ABSA bank

[sorento635]

ADOBE is blocking me from opening my bank statements which is sent in .emc type files by my bank

[Dave Merchant]

Adobe Reader can only open PDF files.

[Bernd Alheit]

You may ask your bank.

[Claudio_González1]

I guess that you probably mean Reader, one of the many programs produced by Adobe. Could you explain in what way whatever program you are talking about blocks the opening of .emc files? Any error messages?

[sorento635]

Encryption error​

On Fri, Jul 19, 2013 at 3:46 PM, Claudio González

[C_F_McBlob]

http://www.fileinfo.com/extension/emc

".emc" is a file used by Striata Reader, a program that allows users to view documents that are encrypted by Striata software; contains an encrypted document such as a bill, letter, invoice, or a collection notice; commonly used by banks and credit card companies for sending high-volume, system generated statements to customers; also used by businesses for eBilling.

When creating EMC files, Striata software incorporates a triple DES encryption algorithm to ensure the integrity and confidentiality of information. EMC files are often decrypted using a shared secret, such as an answer to a question or a password.

EMC files are commonly sent in bulk via email to customers all at once.  This is useful for companies that want to batch process and deliver electronic statements together.  When receiving an EMC file attachment in an email, you can open it with the Striata Reader application.

Mac OS

Striata Reader info

Windows

Striata Reader info

Linux

Striata Reader info

[Idwa]

I have the latest versions of Striata Reader and adobe reader on my laptop, but still can't open my ABSA Statements.  It asks for my password and after typing it in I get the adobe page with the following message:  Adobe Reader could not open 'indes.html' because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't correctly decoded)

[Claudio_González1]

idwa, your question has already been answered in your parallel thread, After typing in password for password protected document (ABSA) I get the following message: "Adobe ...

[Idwa]

Try the following:

  This error normally occurs when a file extension is not associated with

  the correct application. The file types that the majority of projects use

  are:

  •.emc and .emd - these need to be associated with the Striata Reader

  .html and .htm - these need to opened with your web browser; Internet

  Explorer of Firefox

  •.pdf - this needs to be opened with a PDF reader; this is often Adobe

  Acrobat

  Solution

  Follow the step by step process below to associate the files with the

  correct programs:

  Windows XP:

  1. Fix Associations

  •Double Click on My Computer

  •On the menu bar and go to Tools

  •Click on Folder Options

  •Click on File Types

  •Search for the File Extensions PDF

  •Click on Change

  •Choose Adobe Reader

  •Click on OK

  •Search for the File Extensions HTML and HTM

  •Click on Change

  •Choose a Browser eg. Internet Explorer or Mozilla Firefox

  •Click on OK

  •Search for the File Extensions EMC and EMD

  •Click on Change

  •Choose the program Striata Reader

  •Click on OK

  •Click on OK

  2. Confirm that at least one Web Browser is set as the default.

  Windows Vista / 7:

  1. Fix Associations.

  •Goto Control Panel

  •Goto Default Programs

  •Click “Associate a file type or protocol with a program”

  •Scroll down to .PDF

  •Click Change Program

  •Choose Adobe Reader

  •Click on OK

  •Scroll down to HTM and HTML

  •Choose a Browser eg. Internet Explorer or Mozilla Firefox

  •Click on OK

  •Scroll down to .EMC

  •Click Change Program

  •Choose Striata Reader

  •Click on OK

  Click Close