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When I open a pdf document in Acrobat Reader DC it opens as a hyperlink. When ever I click on the document it turns black and unreadable. What can I do?
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Hi,
Thanks for reaching out to us.
For investigating the issue we would like a few details as:
1. Does it happen with alone PDF or with every PDF file? Can you share one such PDF file?
2. Can you share error screen shot/video to understand the issue better?
3. Can you provide the Acrobat version you are using?
You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat.
Thanks,
Sweta Karn