Windows cannot access the specified device, path, or file.

New Here ,
Sep 16, 2017 Sep 16, 2017

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For the past week I have been trying to open my pdfs using adobe acrobat reader dc and I get the following message - "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." When I reboot I can then open files for a while then all of a sudden the above message starts all over again. I also occasionally get the following message when trying to open - "Application unable to start correctly (0xc0000022)". I have already deleted reader and re-downloaded but problem continues. Any help out there?

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correct answers 1 Correct Answer

New Here , Jan 10, 2019 Jan 10, 2019
I managed to fix this problem om two computers today. Run Compability wizard and accept the suggested settings (i think it is Windows 8). Test and save. Works here!

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Community Beginner ,
Sep 18, 2017 Sep 18, 2017

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windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item I am having the same problem

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Community Beginner ,
Sep 19, 2017 Sep 19, 2017

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DId you get this fixed?

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New Here ,
Sep 25, 2017 Sep 25, 2017

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Did you ever get a solution for this? I am having the same problem.

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Community Beginner ,
Oct 04, 2017 Oct 04, 2017

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Any update?

Same problem here. Started about 1 week ago. Can't open pdf files without getting error "windows cannot access the specified device..."

Win 8.1. updated to latest adobe. No permission issues within windows. Using admin account. Shut off all fire walls/protection.

I can access all PDF files for a few minutes after starting; then error message begin. Will not open any PDF files. I tried just about everything in the books. I will try using an older version and see if that works next.

Please Help!

Thank You!

sincerely, Michael.

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Community Beginner ,
Oct 05, 2017 Oct 05, 2017

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Good Luck you will get no help here. Adobe sucks

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On Wednesday, October 4, 2017, 3:28:10 PM CDT, mike33stig <forums_noreply@adobe.com> wrote:

Windows cannot access the specified device, path, or file.

created by mike33stig in Acrobat Reader - View the full discussion

Bump

 

Any update?

 

Same problem here. Started about 1 week ago. Can't open pdf files without getting error "windows cannot access the specified device..."

 

Win 8.1. updated to latest adobe. No permission issues within windows. Using admin account. Shut off all fire walls/protection.

 

I can access all PDF files for a few minutes after starting; then error message begin. Will not open any PDF files. I tried just about everything in the books. I will try using an older version and see if that works next.

 

Please Help!

Thank You!

sincerely, Michael.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9866981#9866981 and clicking ‘Correct’ below the answer

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New Here ,
Oct 07, 2017 Oct 07, 2017

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Same problem here as well. All started the middle of September 2017. I thought it was compatibility issue with something else I installed, but seems to have happened to a lot of us at the same time so must be an update issue. I downloaded and ran the Cleaner Tool and reinstalled (I almost installed the previous version like Mike33Stig, wish I had now) and still having the same problems. At least I can "Run as Administrator" and then open my files, but I think I will go back and clean it out again and install the older version.

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Community Beginner ,
Oct 05, 2017 Oct 05, 2017

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Thanks you Hahah. That seems to be The common practice. Thanks Adobe.

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Community Beginner ,
Oct 05, 2017 Oct 05, 2017

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After several hours I have found a solution. Use the Adobe uninstall tool to remove all traces. Then install the prior version (11.0.somethin). Works great so far. No issues. Hope this helps anyone else the same boat.

Cheers,

Michael

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Community Beginner ,
Oct 05, 2017 Oct 05, 2017

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Thank You sir, I did that also I did not unistall all traces I don't know how to do that but i did go back too 11 too.

This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic email or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply email so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you.

On Thursday, October 5, 2017, 2:15:53 PM CDT, Mike33Stig <forums_noreply@adobe.com> wrote:

Windows cannot access the specified device, path, or file.

created by Mike33Stig in Acrobat Reader - View the full discussion

After several hours I have found a solution. Use the Adobe uninstall tool to remove all traces. Then install the prior version (11.0.somethin). Works great so far. No issues. Hope this helps anyone else the same boat.

 

Cheers,

Michael

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9869201#9869201 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

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To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Acrobat Reader by email or at Adobe Community

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Community Beginner ,
Oct 05, 2017 Oct 05, 2017

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Mike33Stig,

This tells me it has something to do with the lastest update. Did you use Adobe DC? It automatically updates. Can you give me the link to the unistaller please?

Tracy Brown

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Most Valuable Participant ,
Oct 05, 2017 Oct 05, 2017

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It's called the Adobe Reader and Acrobat Cleaner Tool and it can be found here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Download and install using the full installer from here: https://get.adobe.com/reader/enterprise/

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New Here ,
Oct 20, 2017 Oct 20, 2017

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Same problem started about 10 days ago.  very frustrating.  I will try that.  Thanks

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New Here ,
Jan 10, 2019 Jan 10, 2019

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I managed to fix this problem om two computers today.

Run Compability wizard and accept the suggested settings (i think it is Windows 8). Test and save. Works here!

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New Here ,
Jun 30, 2020 Jun 30, 2020

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Nope. Does not work for me.

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