Won't allow me to print because I don't have latest version

New Here ,
Nov 05, 2020

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My company files that I am trying to print comes up with a warning that it won't print because I don't have latest version.  When I check it says there are no updates and that I have the latest version.

 

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Adobe Community Professional ,
Nov 09, 2020

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This is weird. Maybe the message is generated by a custom JavaScript within the PDF. Is there any Javascript warning in the headline of the message? 

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Most Valuable Participant ,
Nov 09, 2020

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Please show a screen shot of the message, including the app window it is in (but without any personal/sensitive info).

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