Acrobat 11.0 XI Pro automatically closes after 10-15 seconds ran software repair, ran sfc /scan now nothing corrupt, updated application manager same error. Any ideas?

Report · Sep 09, 2016

System Info

Account Detail:

User Rights: Admin

User Account Control: Default

Process Integrity: Undefined

Profile Type: None

Acrobat Detail:

Sandboxing: Off

Captive Reader: No

Multi-Reader on Desktop Support: Off

Applications Installed:

Office Version: Office 2010 32-bit

Available Physical Memory: 1252664 KB

Available Virtual Memory: 3997356 KB

BIOS Version: HPQOEM - 1072009

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Version: 11.00.9600.16428

Creation Date: 2016/08/24

Creation Time: 1:01:00 AM

Display Detail:

Screen Width: 1440

Screen Height: 900

Number of Monitors: 1

Number of Mouse Buttons: 3

Has Mouse Wheel: Yes

Has Pen Windows: No

Double Byte Character Set: No

Has Input Method Editor: Yes

Inside Screen Reader: No

Graphics Card: Intel(R) HD Graphics

Version: 8.15.10.2712

Check: Not Supported

Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

Version: 11.0.14.16

Creation Date: 2015/12/17

Creation Time: 6:27:12 PM

Locale: English (United States)

Monitor:

Name: Intel(R) HD Graphics

Resolution: 1440 x 900 x 60

Bits per pixel: 32

OS Manufacturer: Microsoft Corporation

OS Name: Microsoft Windows 7

OS Version: 6.1.7601 Service Pack 1

Page File Space: 4194303 KB

Processor: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3392 Mhz

Session Detail:

Boot Type: Normal

Is Shutting Down: No

Network: Available

Inside Citrix: No

Inside VMWare: No

Remote Session: No

Remote Control: No

Using JAWS: No

Using Windows-Eyes: No

Using NVDA: No

System Name:

Temporary Directory:

Time Zone: Eastern Standard Time

Total Physical Memory: 4079632 KB

Total Virtual Memory: 4194176 KB

Windows Detail:

Tablet PC: No

Starter Edition: No

Media Center Edition: No

Slow Machine: No

Windows Directory: C:\Windows

Installed plug-ins:

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api

Version: 11.0.14.16

Creation Date: 2015/12/17

Creation Time: 6:27:20 PM

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api

Version: 11.0.14.16

Creation Date: 2015/12/17

Creation Time: 6:27:20 PM

Report · Sep 10, 2016

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

Acrobat 11.0 XI Pro automatically closes after 10-15 seconds ran software repair, ran sfc /scan now nothing corrupt, updated application manager same error. Any ideas?

1 Correct answer