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Acrobat 8.1 freezes

New Here ,
Jul 11, 2016 Jul 11, 2016

After a few minutes Adobe Acrobat pro 8.1 freezes on windows 10.

TOPICS
Acrobat SDK and JavaScript
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Adobe Employee ,
Jul 11, 2016 Jul 11, 2016

Hi peymang66362578 ,

Want to mention that Acrobat 8.1 is not compatible with Windows 10.However you can try to run Acrobat in  Compatibility mode.

Locate Acrobat shortcut>right click Acrobat shortcut>Properties>Compatibility>check the box Run this program in compatibility mode for and select Windows Vista or Windows Vista Service Pack 1>Apply>OK

Please visit this link :http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_SystemRequirements.pdf

Thank You!

Shivam

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New Here ,
Jul 11, 2016 Jul 11, 2016

Thank you for your reply. The program was working just fine but in the past week or two it freezes if unattended for more than a few minutes. I have tested all possible compatibility modes but no luck. Are you saying because I have upgraded to windows 10 I should throw away this version of Acrobat and pay another $600?

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Adobe Employee ,
Jul 11, 2016 Jul 11, 2016

No , I am certainly not saying that. I want to make a note that Versions of Acrobat have specific requirement like Operating System. Acrobat 8 works fine with Windows Vista but when running on Windows 10 can create a compatibility issue, it may or may not work.

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New Here ,
Jul 11, 2016 Jul 11, 2016
LATEST

Best number I can be reached at is below.

Thanks

Peyman Goldoust, MCSE, MCP+I

EVP/FSO

301.987.8750 #223

www.gns-us.com<http://www.gns-us.com/>

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