Copy link to clipboard
Copied
When I go to activate Acrobat 8 pro it will not connect to adobe to active it. What can I do?
Acrobat 8 is a very old version, not compatible with any current operating system, which might explain the issue you're having with it.
Copy link to clipboard
Copied
check your hosts file. for help with that and more:
Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications
Copy link to clipboard
Copied
I went to the link you gave and did everything there but it still tells me that it can not connect to the Adobe server. Is there any thing different I can do.
Copy link to clipboard
Copied
did you verify that you can connect to adobe's secure servers?
Copy link to clipboard
Copied
Yes I did I can connect to Adobe's secure server.
Copy link to clipboard
Copied
embed a screenshot of the error message you see when trying to activate.
Copy link to clipboard
Copied
Here is the screen shot.
Copy link to clipboard
Copied
That's not activating, it's registering. Huge difference. Registering is optional, if I remember right. Just click Register Later.
Copy link to clipboard
Copied
open acrobat 8 (close the registration window if it reappears) > click help > and check if 'activate' is grayed-out.
if it is, you've already activated acrobat 8.
if it is not, click it and activate by entering your serial number when prompted.
to register acrobat 8, connect to your account (Adobe ID) and register manually. however, if it's been registered in years past by you, it would already be listed under your account (assuming you haven't changed your adobe id). if it's been registered under a different adobe id (yours or someone elses), you can expect a problem.
Copy link to clipboard
Copied
Acrobat 8 is a very old version, not compatible with any current operating system, which might explain the issue you're having with it.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now