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Acrobat 8 PRO

New Here ,
Oct 13, 2016 Oct 13, 2016

When I go to activate Acrobat 8 pro it will not connect to adobe to active it.  What can I do?

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Oct 23, 2016 Oct 23, 2016

Acrobat 8 is a very old version, not compatible with any current operating system, which might explain the issue you're having with it.

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Community Expert ,
Oct 13, 2016 Oct 13, 2016
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New Here ,
Oct 16, 2016 Oct 16, 2016

I went to the link you gave and did everything there but it still tells me that it can not connect to the Adobe server.  Is there any thing different I can do.

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Community Expert ,
Oct 17, 2016 Oct 17, 2016

did you verify that you can connect to adobe's secure servers?

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New Here ,
Oct 18, 2016 Oct 18, 2016

Yes I did I can connect to Adobe's secure server.

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Community Expert ,
Oct 18, 2016 Oct 18, 2016

embed a screenshot of the error message you see when trying to activate.

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New Here ,
Oct 22, 2016 Oct 22, 2016

Here is the screen shot. Adobe 1.JPG

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LEGEND ,
Oct 23, 2016 Oct 23, 2016

That's not activating, it's registering. Huge difference. Registering is optional, if I remember right. Just click Register Later.

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Community Expert ,
Oct 23, 2016 Oct 23, 2016
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open acrobat 8 (close the registration window if it reappears) > click help > and check if 'activate' is grayed-out.

if it is, you've already activated acrobat 8.

if it is not, click it and activate by entering your serial number when prompted.

to register acrobat 8, connect to your account (Adobe ID​) and register manually.  however, if it's been registered in years past by you, it would already be listed under your account (assuming you haven't changed your adobe id).  if it's been registered under a different adobe id (yours or someone elses), you can expect a problem.

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Community Expert ,
Oct 23, 2016 Oct 23, 2016

Acrobat 8 is a very old version, not compatible with any current operating system, which might explain the issue you're having with it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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