Acrobat 8 Professional installation problems on a new PC (Windows 7)

[francos25364733]

Hello

I replaced my PC with a new one and just cannot install the Adobe Acrobat 8 Professional software on the new PC. The installation process is blocked when inserting the Serial Number. It doesn't work even if I try to install the program from the original disk.

Thanks in advance for your help

Franco

[kglad]

what do you see when entering your serial number?

[francos25364733]

Hi there, thanks

When I enter the serial no. I get a message saying:

Error in the update verification:

the installation program couldn’t validate the product serial number given by the user. Contact Adobe Customer Support …

[kglad · Accepted solution]

check your hosts file.  for help with that, and more:

Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

[Bani Verma]

Moving to Installing, Updating, & Subscribing to Acrobat​