Acrobat 8 Re-install Issues

[michelled43066410]

Trying to re-install Acrobat 8, which worked fine until today.  Installing on windows 7 machine.  The problem is with the registration.  It states a "Registration - Connection Failure."  I use both Chrome and IE and no internet issues with them.  Is it a firewall issue?  Something else?

[Meenakshi Negi]

Hi Michelle Doheny,

Please refer the troubleshooting steps provided in this KB doc: Troubleshoot Adobe activation and deactivation issues and error messages

Let us know if this resolves the issue.

Regards,

Meenakshi

[jerry8955]

I think Acrobat 8 got stuck with the CS1 and CS2 products in that Adobe no longer supports activation ... they literally took the server offline. If you have a previous installation, it should stay activated, but you can't re-install and reactivate. For a short while, Adobe offered a special version of Acrobat 8 to download along with new install keys, but last I knew, they pulled that. As I recall, Acrobat 8 was designed for XP and wasn't compatible with Windows 7 and if installed, required special uninstall and cleaner software + manual regeditting to remove all installed Adobe products it corrupted things so badly. I tried to install it to Windows 7 back in the day, but gave up as it was too buggy.