Copy link to clipboard
Copied
I have had Adobe Acrobat 9 Pro installed on my system for years. Suddenly it is giving me a message "Licensing for this product has stopped working.
I have uninstalled and re-installed the software and am having the same problem. This forum says there is no phone support for this product. What do I do?
Copy link to clipboard
Copied
When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
Copy link to clipboard
Copied
Windows 10 is the operating system. It has been installed on my computer for over a year and I have not had a problem before. This message is new and random. I do have Administrator permissions.
Copy link to clipboard
Copied
Moving to Acrobat forum
Regards
Rajashree
Find more inspiration, events, and resources on the new Adobe Community
Explore Now