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Acrobat 9 & Windows 10

New Here ,
May 06, 2016 May 06, 2016

I recently upgraded to windows 10 and now I can't create pdf's with my Acrobat 9.  When attempted to pdf a word doc,

Word opens then an error message pops up saying "Word cannot print.  There is no printer installed."   The "creating Adobe PDF" dialogue box pops up and the bar goes green, but no pdf is created.  Is there a fix for this issue?

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Acrobat SDK and JavaScript
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Community Expert ,
May 06, 2016 May 06, 2016

Which version of Microsoft Office?

My Acrobat 9 and Win10 and Word 2007 works

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New Here ,
May 06, 2016 May 06, 2016

Office 2010

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LEGEND ,
May 07, 2016 May 07, 2016
LATEST

Acrobat 9 is no longer being updated by Adobe. Acrobat 9 was released well before Windows 10 and has not and will not be updated for Windows 10. You need to upgrade to Acrobat DC.

Also check the compatibility of Acrobat for MS Office and Windows at Adobe.com.

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