Acrobat add-in disabled by Word 2016

[neilj66714376]

I'm using Acrobat Pro DC with Word 2016 on a Windows 10 computer, all purchased new in October 2015. I have Acrobat as an add-in in Word so that I can click on a single button in Word to create the pdf. This has worked fine until recently when sometimes, and now always, each time I click this button, Windows shuts down and tells me that there is a problem with the add-in. It suggests I disable it and check for updates. When I do so and reinstall the problem recurs.

[peterk35564631]

I have exactly the same problem

[Meenakshi Negi]

Hi neilj66714376,

Please refer this KB doc for information: Office 2016 crashing with Acrobat DC or Acrobat PDFMaker

Regards,

Meenakshi

[gkaiseril]

You can use the menu option in Word "Save as Acrobat PDF" or try another program that can open Word documents and covert them to PDFs. There are at least 2 office suite programs that can do this and they a licensed under the GPL.