Copy link to clipboard
Copied
I have been getting (and ignoring) this alert in Word 2016 and finally Googled it. It appears to be linked to an Adobe add-in with the filename linkCreation.dotm that was installed with Acrobat DC. This Microsoft website recommends deleting linkCreation.dotm. Before I delete it, I would like to know more about this file.
Here are my questions about linkCreation.dotm
• what is its purpose
• why did Adobe add it
• what did Adobe think it would do for me
• will cause any issues in Acrobat DC if I delete it from the Microsoft system files
If I have to pick between Acrobat and Word running correctly, guess who wins...
My specs, because someone will ask:
Jane
ACI, ACP
This issue is due to running 64Bit Version of Office with this add-in that is only compatible with 32Bit. Adobe is aware and have issued a patch you can download Word to PDF conversion problems with Acrobat and Mac Word 2016 version 15.23.2 or later https://helpx.adobe.com/acrobat/kb/word-to-PDF-conversion-problems-mac-word-2016.html
Copy link to clipboard
Copied
I don't have a full set of answer, but my understanding is that it is a add-on that allows you to link to PDFs in Acrobat, link you can link to URLs, but I may be wrong - since I can't try it out, since it is broken. I've just trashed it. Both Acrobat and Word will continue to run fine.
Copy link to clipboard
Copied
Thank you, emerrill​
Office 2016 is supposed to be cross platform, so I wonder if this file works on the Windows side and just wreaks havoc on the Mac side. I will trash it when I get home, but have marked your answer correct in the meantime. This was just information seeking anyway. I am currently out of town without my computers.
Thank you!!
Copy link to clipboard
Copied
I extracted the dotm contents to get a deeper look, and apparently it adds a button (or is supposed to) to the ribbon to send the current doc to Acrobat for conversion to PDF. I *think* is also does some PDF linking stuff, but these files aren't meant for human (even as a programmer) reading...
Copy link to clipboard
Copied
This issue is due to running 64Bit Version of Office with this add-in that is only compatible with 32Bit. Adobe is aware and have issued a patch you can download Word to PDF conversion problems with Acrobat and Mac Word 2016 version 15.23.2 or later https://helpx.adobe.com/acrobat/kb/word-to-PDF-conversion-problems-mac-word-2016.html
Copy link to clipboard
Copied
the patches aren't working anymore.