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Acrobat CS6, Enfocus Pitstop 10

Community Beginner ,
Jun 29, 2016 Jun 29, 2016

new Computer, Mac OS X 10.11.5,  Acrobat X installed with CS6, Pitstop installed but will not start, I can see that it is installed by looking inside the packet

I notice that Acrobat X will not leave the mode only starting certified Plug-Ins. What should I try?

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Acrobat SDK and JavaScript
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Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

Hi Szundi ,

Would like to inform that there will always be problems like this as this product version is not compatible with this MAC OS X version.

Refer to this article :- Adobe Creative Suite 6 system requirements

Regards,

Yatharth

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Community Beginner ,
Jun 29, 2016 Jun 29, 2016

This may be officially stated, problem is that it works without problem on other machines running 10.10.5, which is also far above the 10.6.4 statet in the provided link.

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Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

Hi ,

It may or may not work, difficult to guess as its on a unsupported platform.This all comes under compatibility .

So we will recommend you to use the application in a supported environment or use the supported application on your OS .

Regards,

Yatharth 

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Contributor ,
Jul 11, 2016 Jul 11, 2016
LATEST

You'll need to upgrade your PitStop version I am afraid, version 10 is not supported on that Operating System.

PitStop Pro 10

Windows®

    •    Adobe® Acrobat® 8.1 and higher Standard or Professional

    •    Adobe® Acrobat® 9.x Standard or Pro

    •    Microsoft® Windows® XP Professional or Home Edition SP 2

    •    Microsoft® Windows® Vista Home Premium, Business or Ultimate SP 1 (Note  PitStop Pro will always run in 32-bit mode)

    •    Microsoft® Windows® 7 Home Premium, Professional or Ultimate (Note PitStop Pro will always run in 32-bit mode)

Macintosh®

    •    Adobe® Acrobat® 8.x Standard or Professional

    •    Adobe® Acrobat® 9.x Standard or Pro

    •    Mac OS® X v.10.4.11, 10.5.x, 10.6

New in update 1

    •    Adobe® Acrobat® X Standard or Pro from version 10.0.0 to 10.1.2

New in update 3

    •    Mac OS® X v.10.7

https://www.enfocus.com/en/support/known-issues-and-solutions#/SupportPortalSolution?id=501D0000000j...

One the bright side, here's a list of all the new features added since version 10 that you will get if you upgrade.

http://www.enfocus.com/webmarketing/mailings/2015/2015-12-10-pitstop-eindejaarsactie/pitstop-feature...

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