Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat DC and Acrobat Reader DC - Option to 'Send Comments' back to review initiator is missing?

Engaged ,
Sep 01, 2016 Sep 01, 2016

Recently reinstalled software from scratch, including Acrobat Pro DC.

Received email-based review request from another writer -- when I opened the document, I did not get an option across the top of the pdf to 'Send Comments' back to the initiator. I know it was there in XI and earlier, not sure if it was in DC earlier. Thought maybe the other writer had simply saved as reader-extended with commenting on.

Now, when I sent an email-based review today to a SME who is running Acrobat Reader DC, he also did not have the Send Comments option. I verified with another SME that it still *does* appear in Reader XI.

I'm hoping it's just hidden somewhere in menus. Does anybody know if the option is in a menu somewhere, or if the functionality has been removed, or if this is a bug?

It's like pulling teeth sometimes to get people to do reviews, so adding in one more little roadblock (requiring them to save the pdf, then manually create an email and attach, then send) just adds to the frustration 🙂

Thanks!

TOPICS
Acrobat SDK and JavaScript , Windows
638
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Engaged , Oct 18, 2016 Oct 18, 2016

FYI. 'Send Comments' now functions correctly with the following Acrobat DC update (for both Acrobat and Acrobat Reader):

DC October 2016 (2015.020.20039)

Translate
Engaged ,
Sep 03, 2016 Sep 03, 2016

Related question -- if the document message bar (with the Send Comments button) appears on *your* Acrobat Pro DC or Acrobat Reader DC screen, could someone post a screencapture so I can see where/how it appears in DC?

Thanks.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Oct 18, 2016 Oct 18, 2016
LATEST

FYI. 'Send Comments' now functions correctly with the following Acrobat DC update (for both Acrobat and Acrobat Reader):

DC October 2016 (2015.020.20039)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines