Acrobat DC crashing when working with existing Digital Signature

Report · Jul 17, 2016

Acrobat Reader DC is now crashing overtime I go to add or edit my Digital Signature and also if I try to create a new one. Up until middle of this past week it was working fine? I'm on a MacBook Pro. I've been using my existing Digital Signature for months. I know the certificate is still valid. What is going on?

Report · Jul 22, 2016

Hi wendyp19858724

Could you please let us know the dot version of Adobe Acrobat Reader DC and OS you are using.

Are you experiencing this issue with a particular PDF?

What happens when you try to add your Digital Signature to PDF?

Regards,

Meenakshi