Acrobat DC doesn't print

[gastonw83862709]

I work with Acrobat Pro DC Version (Classic) 2015.006.30201.

PDF documents I can't print on an Network Printer. The Program doesn't find no printer and stops and I need to make a restart of Acrobat.

All other Programs on PC has no Problems with printing on the Network Printer.

Thanks.

[Adorobat]

Hi gastonw83862709

Could you please let us know if you see any error message when trying to print to network printer?

Which operating System is installed on the machine-Windows/Mac?

Try to perform below mention steps:

1- Clear the printing queue, restart the network printer and then print from Acrobat. 

2- If step 1 doesn't work, uninstall the printer's drivers and reinstall the latest version.

3- If step 2 doesn't work, repair Acrobat installation, launch Acrobat>navigate to Help menu>then click Repair installation.

Let us know if the above given steps worked.

Thank You,

Shivam

[gastonw83862709 · Accepted solution]

The problem is resolved.

Acrobat 5 (or higher I didn’t know because their was also ubgradings) was installed with Windows 8 after update to Windows 10 the problems begins.

Information from an old Version was registred and not removed by the Windows unstall Program.

After uninstall with other Software all Informations was removed in any places in PC and new installation it works now.

Thanks

[Personal Information removed]

[Adorobat]

Glad to know that its working fine.

Cheers!