Acrobat DC drops out backgrounds in viewing

[hsavageo]

This is more a Viewing PDF issue but that was not an option.

Since upgrading to DC, pdfs I make from Adobe products look fine in preview or in email attachment BUT when opened in Acrobat most of the background is missing. So when I have a white headline on a strong color, I now have a big block of white.  I cannot trust these.

Granted, I have replaced my hard drive after it started to go, but I have restored,  uninstalled all adobe programs and started the reinstall process with Acrobat. When I tried opening a recent pdf, the same issue is there.

Below is an older file I know is fine. Now opening in DC, half of it is missing in the view.

Any ideas?  Uninstall/Reinstall is not the solution.

iMac running El Capitan using current Adobe software.

[Luke_Jennings]

Check your preferences, overprint preview should be on, (Preferences> General> Page Display> Use Overprint Preview: Always).

If that doesn't help, you could try resetting your preferences. How to reset Preference settings in Acrobat.

[hsavageo]

Good thought but it makes no difference. Still no backgrounds showing

[Luke_Jennings]

You should probably contact support. How does your PDF look in Reader?

I have never used it, but you could try a clean re-install, here is a link to the Acrobat install cleaner: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

If you are on a Mac, I would also use Disk Utility to repair permissions before the re-install.