Acrobat DC Exit Code: 7

[KnoTho]

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 15.10.20056.0 Adobe Acrobat\Setup.exe_15.010.20056 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

I have tried the following to resovle the issue, but to NO avail:

1. Used Acrobat Cleaner Toll (DC Version) to remove all traces of acrobat DC and reader

2. Used Acrobat Cleaner Toll (CC 2014 Version) to remove all traces of acrobat DC and reader

3. Used CC Cleaner Tool to remove ALL Adobe appliacations

4. Manually deleted ALL Acrobat folders in the system

NOTHING WORKS.

This is completely ridiculous! I cannot even install an acrobat reader!

PLEASE provide a working solution!

Why do I pay for this softwre, if it cannot even install?

Running windows 10 on a Lenovo Yoga 3

[AadeshSingh]

Hi KnoTho,

Try the troubleshooting steps mentioned in this KB doc. Errors "Exit Code 6" and "Exit Code 7" installing Adobe Creative Cloud, CS6, and CS5.5

Regards,
Aadesh

[KnoTho]

I kiterally tried ALL of the oprions described but to NO AVAIL.

I am truly fed up.

I am waisting far too much time on trying to get Acrobat DC running...

[KnoTho]

What really baffles me is, that the installation process stops while extracting around 51%...

Can the Acrobat DC package be downloaded for offline distribution, already extracted?!?

[KnoTho]

I located the extracted installation files in my temp folder (freaking 8 copies of it!) ... installing manually results in the following error towards the end of the installation process ...  and the setup programm roll back the entire installation due to this error...

ARE YOU GUYS KIDDDING ME?

PLEASE, solve this issue. NOW. It is obviously a problem with the package!!!

by the way: How do I locate my serial number for manual installation?

[KnoTho · Accepted solution]

Ok, I MANAGED TO RESOLVE THE ISSUE ON MY OWN.

1) Locate the extracted copy of Acrobat DC in your local temp folder "C:\users\[username]\Local\Temp\???

The folder will be of the date that Acrobat DC was downloaded and the installation failed. Size aprox 1+GB;

Try searching for the string "Acrobat_DC_Web_W*" if in doubt

2) Make a copy of the above folder.

3) Goto Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download... and click Download.

4) Select vcredist_x86.exe and vcredist_x64.exe and download the packages.

5) Go to your windows folder. Locate ALL copies of the files msvcr120.dll and msvcp120.dllin ALL sub-folders of windows!

    These locations will hold copies of the respective dlls for sure : "C:\Windows\SysWOW64\" and "C:\Windows\System32"

6) Rename all of them changing the filetype .bak, just in case. You will need Administrator priviliges to do so! ! !

7) (Re)-Install the vcredist_x86.exe and vcredist_x64.exe packages by double-clicking. IF priviously installed opt for REPAIR.

8) Locate the setup.exe in the backup folder of the Acrobat DC installation and execute it. Choose trial licencse while installing.

DONE.