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Acrobat DC (mac) shut itself down

NP Petteri Paananen
New Here ,
Jun 15, 2016 Jun 15, 2016

Hi

Anyone knows what might cause this annoying problem?

Every time I hide Acrobat, after 10-15 seconds it shuts down silently, no crash alert or anything else comes up.

I have auto-update on, so I suppose I have the latest version installed.

Mac OS is El Capitan...

Petteri

TOPICS
Acrobat SDK and JavaScript
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correct answers 1 Correct answer

alpanak52693418 Adobe Employee
Adobe Employee , Jun 15, 2016 Jun 15, 2016

Hi,

Please use Acrobat cleaner tool to uninstall the software : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And than try to reinstall.

Let us know if that helps.

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alpanak52693418 Adobe Employee
Adobe Employee ,
Jun 15, 2016 Jun 15, 2016
LATEST

Hi,

Please use Acrobat cleaner tool to uninstall the software : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And than try to reinstall.

Let us know if that helps.

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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