Acrobat DC, unable to print

[korenev73249756]

I'm unable to print files from the new Adobe Acrobat DC. The print dialog box doesn't even come up.

Thanks

[Meenakshi Negi · Accepted solution]

Hi korenev73249756

This is a known issue on Mac and our team is working on to resolve it.

Please refer the the steps provided in this KB doc for a workaround:  Print menu dialog doesn't appear

If you are experiencing this issue on Windows, please share the dot version of Acrobat DC and OS installed on your system.

Regards,

Meenakshi

[JCMullican]

I, too, am unable to print and have the same issue as korenev73249756. i'm using a Mac. Has this been resolved or do you know which version might the error be resolved?

Thanks,

John

[Meenakshi Negi]

Hi JCMullican

Please make sure that you have updated your application to the latest patch released.

This issue was resolved with the 19th May update.

Refer this link for more information on the updates : Release Notes | Adobe Acrobat, Reader

Let us know if you still experience the issue.

Regards,

Meenakshi

[JCMullican]

Meenakshi,

Thank you. I will try updating with the patch. Do I need permission to download the .dmg installer file?

Thanks,

John

[Meenakshi Negi]

Hi JCMullican

You can simply install the files from the link provided.

Let us know if you still experience the issue.

Regards,

Meenakshi