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Acrobat DC: When saving as PDF, get the message: Your request cannot be completed. The license for Adobe Acrobat DC has expired or is not activated.[was: Licence]

New Here ,
Aug 15, 2016 Aug 15, 2016

When saving as PDF , I get the message: Your request can be completed nit . The license for Adobe Acrobat DC has expired or is not activated. While Adobe Acrobat DC is automatically activated.What is going wrong?

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Acrobat SDK and JavaScript
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Adobe Employee ,
Aug 16, 2016 Aug 16, 2016
LATEST

Hi cobyp36978492 ,

Please provide us your email ID under which you have purchased Acrobat DC subscription .

Also let us know the exact version of Acrobat DC you have and the OS version?

Is it happening with a particular PDF or all the PDFs?

Check with other PDFs as well .

Regards

Sarojini

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