Acrobat Plug-in missing in toolbar for Office 365

[Sahi.Rahul]

Hello,

Issue: Acrobat tab is not visible in MS Word. I am able to convert a word doc to PDF from File>export to PDF or Save as PDF, but this way I am loosing on Navigation stuff, to keep the PDF version intact I have always used the tool since I updated office. On a diff. computer when I use the Acrobat tab to create PDF I am getting expected results. I have tried following solution:

1. Reinstalled MS Word

2. Reinstalled Acrobat XI pro

3. Checked the registry for 'Load values' to zero and three.

4. Uninstall/reinstall Acrobat plug-in

5. Changed location for Acrobat Add-in, from user profile and Program Specific

6. Tried to update office product using Deferred channel configuration file

7. Run as Administrator etc.

I have attached the screenshot showing Acrobat plug-in installed and enabled but missing from toolbar in word. I am using following Versions:

MS Word: 16.0.6741.2048

Acrobat XI pro

Any help would be greatly appreciated!

[Adorobat]

Hi Sahi.Rahul,

Please perform the steps which are given in the links : Fix PDFMaker unavailability in MS Office

Adobe PDF tab Disappeared in Word 2010

https://support.microsoft.com/en-us/kb/2800094

Let us know about the results.

Thank You!

Shivam

[balam · Accepted solution]

Hi,

Please make sure your Acrobat X1 is upgraded to the latest version. Support for Office 2016 was added in 11.0.16 and is not available for lower versions of Acrobat X1.

Regards,

Basma