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Acrobat plugin is not loading

New Here ,
Jan 24, 2017 Jan 24, 2017

Hello,

I had created a plugin to create highlight annotation by adding a custom menu to acrobat.

Acrobat version: Acrobat DC 2015 (Classic) trial version.

OS: Windows 7

IDE: Microsoft visual studio 2013

Today, its trial version has expired so I tried to reinstall it.

It installed properly.

However, my plugin is not getting loaded in the Acrobat. I mean the custom menu that I had created using plugin is not getting added.

I tried to debug with Visual studio , I am not able to debug it as its not getting loaded by Acrobat.

What can be the possible reason behind it?

Thanks.

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Jan 25, 2017 Jan 25, 2017
LATEST

If you reinstalled Acrobat, make sure that your plug-in is still installed - when in doubt, just install it again. Other than that, there is no explanation why a plug-in that worked once would not work again (unless you changed the actual plug-in code or configuration).

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