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Acrobat Pro 10.1.3 is crashing when trying to open it in an application a second time

New Here ,
Apr 30, 2012 Apr 30, 2012

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My Acrobat Pro 10.1.3 is crashing when trying to open it in an application a second time. Please find the error details below

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Acrobat.exe

  Application Version:    10.1.3.23

  Application Timestamp:    4f7bc871

  Fault Module Name:    Acrobat.dll

  Fault Module Version:    10.1.3.23

  Fault Module Timestamp:    4f7bd9b8

  Exception Code:    c0000005

  Exception Offset:    000d61eb

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1033

  Additional Information 1:    0a9e

  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:    0a9e

  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

The issue started after updating from Adobe Acrobat Pro X to Acrobat 10.1.2. Please note that this happens in Windows 7

The RPC server is unavailable. (Exception from HRESULT: 0x800706BA) is the error that is thrown back by the acrobat.exe

Any directions to how to solve this issue will be largly appreciated.

TOPICS
Acrobat SDK and JavaScript

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New Here ,
Dec 07, 2012 Dec 07, 2012

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Try disabling "protected mode" under preferences...general...application startup. I had exactly the same problem and this seems to have fixed it.

Adobe: thanks for nothing. Pretty sad that in 15 minutes of experimentation I seem to have already discovered and published more useful information than you've managed in 2 months.

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New Here ,
Dec 07, 2012 Dec 07, 2012

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By the way, if you google for "acrobat protected mode [crash | problem | etc]" you'll find that this is hardly the only problem they seem to have introduced with thos lovely "feature".

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